Discounts & Adjustments

Easily adjust pricing & total amount payable
From discount promotions to modified pricing deals, increase or decrease the total amount payable using our comprehensive WaiterPOS adjustment system.

Increase return visits & spend
Set up discounts and promotions such as happy hour, percentage off, group discounts and more.

Make sure you’re covered
Don't forget to set up your surcharging! Easily set up rates and dates in advance, through your POS or back-office, and make sure your business is covered during busy times.

Secure & Reliable

Always on
WaiterPOS is not reliant on a single terminal, server or internet connection to maintain information and will not revert to 'offline mode' if there are network disruptions. This means your system will continue to operate, without loss of functionality or data, if a POS terminal is turned off,  the server goes 'kaput', or if the internet is slow or goes down completely.

Secure & reliable backups
Master and back up copies of all sales, table and tab information are stored on each POS terminal.

Inter-dependent POS network
POS terminals send orders to ethernet printers independently, never relying on any one terminal or local printer.

Multiple Operating Modes

Flexible operating modes
Choose from Retail, Bar, Table, Bistro, Tab, Takeaway or Delivery modes.

Seamlessly switch between modes
Move between modes as customers move throughout your venue to order from different areas or change operating modes (e.g. move from bar to table service) as your venue changes service type to accommodate customers and patrons.

Permissions & Accountability

Multiple secure access options
Secure your POS and limit access by pin number, Radio Frequency (RF) ID tag, fob key or swipe card.

Permission groups limit access
Permission groups based on job types and security levels, such as Manager or Supervisor, prevent access to selected buttons, certain functions and screens. 

Track every transaction in full detail
Your WaiterPOS journal records every transaction in full detail allowing you to investigate and resolve issues and discrepancies, find old orders, track sales, and much more.

Insights Analytics & Reporting

Keep informed on-the-go
Insights live cloud-based analytics and reporting, is available for WaiterPOS version 8 and above. It provides enhanced business visibility and access to your data 24/7, especially useful when you can't be there. 

Any desktop or device
Insights can be accessed through a browser, or through the app downloaded from your favourite app store, which makes it available on any desktop or mobile device.

Make better business decisions
Through rich graphical charts, predefined dashboards and reports, and a wide range of filtering options, comparing site trends, identifying your top-performing staff and products, and tracking profitability, is always accessible with an internet or data connection. Get Insights>>

Advanced Table Management

Interactive floor plans on POS
Easily replicate your floor plan on your POS screen for easy access. Include additional floors and rooms with our single or multiple table layouts options.

Table management at-a-glance
Know the stage of every table by our colour-coded key indicating open, closed, inactive, reserved or bill printed stages.

Improve customer service
Split bills by item, subtotal or seat number, move tables or move items to another table through your POS when requested, or create multiple bills per single table.