Triniteq FAQ

How do I update my billing or account details?

Written by Kym Eaton | Jun 9, 2025 8:02:21 AM

Two Ways to Update PowerEPOS Account Information

Use the link at the bottom of any PowerEPOS invoice email to access their customer portal or simply email accounts@triniteq.com.

Method 1: Customer Portal

Use the link at the bottom of any PowerEPOS invoice email to access the customer portal.

  • Found at the bottom of every invoice email
  • Direct access to your PowerEPOS account
  • Self-service billing and account updates
  • Secure online account management

Method 2: Email Support

Simply email accounts@triniteq.com for billing and account assistance.

  • Direct support from Triniteq accounts team
  • Help with account changes and updates
  • Professional assistance with billing questions
  • Personal support for complex account issues

What You Can Update

Both methods allow you to change:

  • Payment method details
  • Billing address and contact information
  • Account holder information

Quick Access Options

Customer Portal Access

  • Invoice email link - Bottom of any PowerEPOS invoice email
  • Self-service updates - Immediate account changes
  • Secure access - Direct login to your account

Email Support

  • accounts@triniteq.com - Direct email assistance
  • Personal help - Support team guidance
  • Account verification - Secure update process

Contact Information

Need to update your PowerEPOS billing or account details?

🔗 Customer portal - Link at bottom of invoice emails
📧 accounts@triniteq.com - Email support for account updates
📞 1300 784 666 - Phone support if needed

PowerEPOS: Update account details via customer portal link or email accounts@triniteq.com

Triniteq's PowerEPOS and WaiterPOS are the perfect Point of Sale solutions for any Australian hospitality or retail business. Our systems are easy-to-use but deceptively powerful, designed to run entire business operations.

Contact us for more information: