About Triniteq

• Where is Triniteq located & what areas do they serve?
• How long has Triniteq been operating?
• How user-friendly are Triniteq's POS systems?
• Why should I choose Triniteq's POS systems?
• How can a POS system increase restaurant or bar profitability?

Cost & Pricing

• What's included in a POS subscription?
• What does it actually cost per month/year?
• Are there hidden fees or setup costs?
• What's the credit card processing rate?
• Is there a contract or can I cancel anytime?
• Do I have to pay transaction fees?
• Can I buy PowerEPOS software outright?

POS Hardware

• Does Triniteq provide POS hardware repair services?
• What if I don't have a Windows 10 Device?
• Can I use my existing tablets/POS terminals/devices?
• How reliable is Triniteq's POS hardware?
• Can I customise my POS hardware?
• What printer supplies do I need for my POS system?
• What POS hardware add-ons & peripherals does Triniteq supply?

Installation & Training

• Do you provide training for my staff?
• Can someone come to install my POS or do I have to do it myself?
• How long does installation take?
• What do I need to prepare for my POS installation?

Sales Quotes

• How do I accept and confirm my POS quote?
• What if I want something bespoke?
• What if I need to expand or reduce my POS system?
• How long are Triniteq's POS quotes valid for?
• Do Triniteq quotes include GST?

Accounts & Billing

• How do I access my invoices and payment history?
• What happens if my payment fails?
• Can I transfer my account to a new business owner?
• How do I update my billing or account details?
• How do I pay for my PowerEPOS subscription?
• How often & when will I be billed?
• What happens to my data if I cancel PowerEPOS?
• How can I cancel my PowerEPOS subscription?

Core Functionality

• What if I lose internet connection?

Reliability & Support

• Is support available 24/7 or just business hours?
• How much does support cost?
• Does Triniteq offer enterprise-level managed services?

Reporting & Analytics

Integration & Compatibility

• Does PowerEPOS connect to online ordering platforms?
• Does PowerEPOS integrate with Xero or MYOB?
• Do you charge for integrated EFTPOS?
• Which payment providers are available for EFTPOS?