Can someone come to install my POS or do I have to do it myself?

Two Installation Methods - We Recommend the Best Option for Your Venue

Triniteq offers both on-site and remote installation, with your sales representative recommending the most suitable approach based on your venue's needs and location.

On-Site Installation (recommended when available)

What happens:

• POS technician visits your venue in person
• Complete hardware setup and configuration
• Network integration and testing
• Staff training on-location
• Immediate problem-solving if issues arise

Benefits:

• Faster installation process
• Real-time hardware assessment and adjustments
• Immediate staff training
• On-the-spot troubleshooting
• Professional cable management and setup

Availability & costs:

• Subject to technician availability in your area
• Labour costs quoted upfront
• Travel expenses may apply 
• Typically completed in one visit

Remote Installation (cost-effective alternative)

What happens:

• Hardware pre-configured at our facility
• Devices shipped ready for basic connection
• You connect devices to your network/internet
• Final setup completed via TeamViewer remote access
• Phone/video support throughout process

Benefits:

• Lower overall cost (no travel expenses)
• Available world-wide
• Flexible scheduling
• Detailed setup guides provided
• Remote training available

Requirements:

• Reliable internet connection
• Basic technical comfort level
• Someone available during remote setup session
• Access to TeamViewer software

Installation Process Comparison:

Getting prepared: Regardless of installation type, review our POS Installation Checklist to ensure your venue is ready and installation day runs smoothly.

Which is right for you: Your Triniteq sales representative will recommend the best option based on:

• Your location and technician availability
• Venue complexity and hardware requirements
• Budget considerations
• Your team's technical comfort level

Still have questions about Triniteq or PowerEPOS? Our local team are here to help. Contact Triniteq to speak with a hospitality POS expert, request a personalised demo, or get a custom quote for your venue. We're committed to helping Australian hospitality businesses find the perfect POS solution.

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