Can someone come to install my POS or do I have to do it myself?

Two Installation Methods - We Recommend the Best Option for Your Venue

Triniteq offers both on-site and remote installation, with your sales representative recommending the most suitable approach based on your venue's needs and location.

On-Site Installation (recommended when available)

What happens:

POS technician visits your venue in person
Complete hardware setup and configuration
Network integration and testing
Staff training on-location
Immediate problem-solving if issues arise

Benefits:

Faster installation process
Real-time hardware assessment and adjustments
Immediate staff training
On-the-spot troubleshooting
Professional cable management and setup

Availability & costs:

Subject to technician availability in your area
Labour costs quoted upfront
Travel expenses may apply
Typically completed in one visit

Remote Installation (cost-effective alternative)

What happens:

Hardware pre-configured at our facility
Devices shipped ready for basic connection
You connect devices to your network/internet
Final setup completed via TeamViewer remote access
Phone/video support throughout process

Benefits:

Lower overall cost (no travel expenses)
Available world-wide
Flexible scheduling
Detailed setup guides provided
Remote training available

Requirements:

Reliable internet connection
Basic technical comfort level
Someone available during remote setup session
Access to TeamViewer software

Installation Process Comparison:

On-Site	Remote
1-2 days completion	1-3 weeks (shipping + setup)
Technician handles everything	You connect basic hardware
Immediate training	Phone/video training
Higher cost	Lower cost
Limited availability	Available everywhere

Getting prepared: Regardless of installation type, review our POS Installation Checklist to ensure your venue is ready and installation day runs smoothly.

Which is right for you: Your Triniteq sales representative will recommend the best option based on:

Your location and technician availability
Venue complexity and hardware requirements
Budget considerations
Your team's technical comfort level

Still have questions about Triniteq or PowerEPOS? Our local team are here to help. Contact Triniteq to speak with a hospitality POS expert, request a personalised demo, or get a custom quote for your venue. We're committed to helping Australian hospitality businesses find the perfect POS solution.