Comprehensive Training Included - No Extra Cost
Yes, staff training is included with every Triniteq POS installation at no additional charge.
What's Included:
- Initial training session during or after installation
- Hands-on instruction for all staff members
- System walkthrough covering daily operations
- Troubleshooting guidance for common scenarios
- Access to comprehensive online PowerEPOS Knowledge Base
Training Options:
- On-site training: Conducted at your venue or remotely during setup
- Phone support: Call 1300 784 276 for additional training
- Online resources: Video tutorials and step-by-step guides
- Support tickets: Lodge requests through our customer portal
Ongoing Support:
- New staff training: Free additional sessions as needed
- Refresher training: Available when you take over from previous owners
- 24/7 Knowledge Base: Videos, guides, and FAQs always accessible
- Direct support line: Speak with real people, not chatbots
Training Timeline:
- Initial training: Installation day or within 48 hours
- Duration: Typically 1-2 hours depending on venue size
- Follow-up: Available whenever you need it
- New staff: Train them anytime at no extra cost
Learning Resources:
- Interactive video tutorials
- Downloadable quick-reference guides
- Common scenarios walkthroughs
- Troubleshooting documentation
Support Contact:
Why we include training: A properly trained team maximises your POS investment. We'd rather spend time teaching you to use the system effectively than dealing with avoidable support calls later.
Contact us for more information: