Do you provide training for my staff?

Comprehensive Training Included - No Extra Cost

Yes, staff training is included with every Triniteq POS installation at no additional charge.

What's Included:

Initial training session during or after installation
Hands-on instruction for all staff members
System walkthrough covering daily operations
Troubleshooting guidance for common scenarios
Access to comprehensive online PowerEPOS Knowledge Base

Training Options:

On-site training: Conducted at your venue or remotely during setup
Phone support: Call 1300 784 276 for additional training
Online resources: Video tutorials and step-by-step guides
Support tickets: Check and close requests through our customer portal

Ongoing Support:

New staff training: Additional sessions as needed
Refresher training: Available when you take over from previous owners
24/7 Knowledge Base: Videos, guides, and FAQs always accessible
Direct support line: Speak with real people, not chatbots

Training Timeline:

Initial training: Installation day or within 48 hours
Duration: Typically 1-2 hours depending on venue size
Follow-up: Available whenever you need it
New staff: Train them anytime

Learning Resources:

Interactive video tutorials
Downloadable quick-reference guides
Common scenarios walkthroughs
Troubleshooting documentation

Support Contact:

📞 1300 784 276
✉️ support email address
🌐 support.triniteq.com

Why we include training: A properly trained team maximises your POS investment. We'd rather spend time teaching you to use the system effectively than dealing with avoidable support calls later.

Still have questions about Triniteq or PowerEPOS? Our local team are here to help. Contact Triniteq to speak with a hospitality POS expert, request a personalised demo, or get a custom quote for your venue. We're committed to helping Australian hospitality businesses find the perfect POS solution.