Do you provide training for my staff?

Comprehensive Training Included - No Extra Cost

Yes, staff training is included with every Triniteq POS installation at no additional charge.

What's Included:

• Initial training session during or after installation
• Hands-on instruction for all staff members
• System walkthrough covering daily operations
• Troubleshooting guidance for common scenarios
• Access to comprehensive online PowerEPOS Knowledge Base

Training Options:

• On-site training: Conducted at your venue or remotely during setup
• Phone support: Call 1300 784 276 for additional training
• Online resources: Video tutorials and step-by-step guides
• Support tickets: Lodge requests through our customer portal

Ongoing Support:

• New staff training: Free additional sessions as needed
• Refresher training: Available when you take over from previous owners
• 24/7 Knowledge Base: Videos, guides, and FAQs always accessible
• Direct support line: Speak with real people, not chatbots

Training Timeline:

• Initial training: Installation day or within 48 hours
• Duration: Typically 1-2 hours depending on venue size
• Follow-up: Available whenever you need it
• New staff: Train them anytime at no extra cost

Learning Resources:

• Interactive video tutorials
• Downloadable quick-reference guides
• Common scenarios walkthroughs
• Troubleshooting documentation

Support Contact:

• Phone: 1300 784 276
• Email: support email address
• Online: Customer support portal

Why we include training: A properly trained team maximises your POS investment. We'd rather spend time teaching you to use the system effectively than dealing with avoidable support calls later.

Contact us for more information: