Talk to our Australian team
Whether you are choosing a new POS, opening another venue or need help with PowerEPOS today, you will speak to people who know hospitality.
- Sales and support1300 784 666
- Support emailsupport@triniteq.com
- See it firstBook a demo →
Australian-based support, during and after business hours
Send us a message
Send us your enquiry and a member of our Australian team will be in touch.
Existing customer needing urgent help? Call support on 1300 784 666.
Find the fastest way to reach us
Looking for a new POS
See PowerEPOS set up for a venue like yours, and get a recommendation and quote.
Existing customers
Get help with PowerEPOS from our Australian-based support team, during and after business hours.
Partners and referrals
Know a venue that would suit PowerEPOS? Our partner referral program rewards introductions.
Hardware and consumables
Order POS hardware, printer rolls and accessories online, delivered across Australia.
Support from people who know hospitality
PowerEPOS customers get Australian-based support during and after business hours, from a team that knows the system and the realities of service.
Call support
The quickest way to reach us during service. Our Australian-based team answers during and after business hours.
Email support
Knowledge base
How-to guides and support tickets at support.triniteq.com
Remote support
Let our team connect to your terminal. Start remote support
Training
On-demand training for new staff in the knowledge base.
Prefer to see PowerEPOS first?
Watch the demo video, or call our Australian team on 1300 784 666.
Contact and support FAQs
How do I contact Triniteq?
Call 1300 784 666, send us a message using the form on this page or book a demo online. Existing customers can also email support@triniteq.com or lodge a ticket in the knowledge base.
How do I get support for PowerEPOS?
Call our Australian-based support team on 1300 784 666, email support@triniteq.com, lodge a ticket at support.triniteq.com or start a remote support session. Support is available during and after business hours. See support and training.
Is Triniteq support available after business hours?
Yes. PowerEPOS customers have access to Australian-based support during and after business hours.
Where is Triniteq based?
Triniteq was founded in Perth in 1997 and now operates Australia-wide with a remote team across the country, supporting hospitality venues across Australia and New Zealand.
Is PowerEPOS made in Australia?
Yes. PowerEPOS is certified Australian Made. Triniteq was founded in Perth in 1997 and now supports hospitality venues nationwide. Support is provided by our Australian-based team.
Do you install and train on site?
Yes. We install and train remotely or on site, depending on your venue. Rollouts for hospitality groups and large venues like stadiums are project managed.
How do I book a PowerEPOS demo?
Book a demo online or call 1300 784 666. We will show you PowerEPOS set up for a venue like yours. You can also watch the demo video.
How do I get a quote for PowerEPOS?
Send us a message using the form on this page, call 1300 784 666 or use our request a quote page. You can also see current pricing on our POS pricing menu.
Can I order POS hardware and printer rolls online?
Yes. POS hardware, printer rolls, ribbons and accessories are available from the Triniteq POS shop, delivered across Australia.