Hotel POS system

Hotel POS for every outlet, charged to the room

PowerEPOS is an Australian-made hotel POS system for accommodation hotels and resorts. It runs your restaurant, bar, café and pool bar on one system, integrates with your property management system (PMS) for room charges, and keeps trading when the internet drops.

Running a pub hotel? See our pub and hotel POS.

PowerEPOS hotel POS order screen with a hotel restaurant table order and the Pay button on the left, food and drink requests in the middle and breakfast, dinner and room service categories on the right

Trusted by hotels across Australia

Including The Executive Lounge at Quest, The Oxford Hotel and more.

  • 1,000's of Australian venues
  • 20+ integrated payment providers
  • Australian support, during and after hours
  • Hospitality POS since 1997
A day across your hotel

One hotel POS for every food and drink outlet

A hotel runs several food and drink businesses under one roof: breakfast, the pool bar, the café, the restaurant and the bar. PowerEPOS runs them all on one system, with one product database, one staff login and every charge able to go to a guest room.

  1. Breakfast

    Breakfast service

    A busy breakfast, charged straight to the room.

    • Room charge with guest lookup by room number or surname
    • Table service and buffet charges on one screen
    • Kitchen display screens (KDS) for cooked-to-order breakfasts
  2. Pool bar and café

    Every outlet, one system

    Quick service across the property.

    • Quick Sale screens for the pool bar and café
    • Transfer bills between outlets and to room accounts
    • Price levels and menus set by outlet
    • QR code ordering with me&u, Chewzie and Grayza
  3. Restaurant

    Dinner in the restaurant

    Full table service for hotel guests and locals.

    • Floor plan with live table status
    • Course firing and dietary requests on the docket
    • Split bills across rooms, or part room, part card
    • Reservations with Now Book It and ResDiary
  4. Close and report

    A clean close

    One end of day for every outlet.

    • Consolidated end of day with takings by outlet
    • Check and update stock with PowerEPOS Stock
    • Sales by outlet with Sales Analyst
    • Back office access from any device
Room charges and PMS

Charge to the room, without the paperwork

PowerEPOS connects to your property management system, so food and drink charges from any outlet post straight to the guest's room account and reconcile automatically at checkout.

  • Room charge in a few taps. Look up the guest by room number or surname, and the charge posts straight to their account in your PMS.
  • PMS integrations with Opera, roommaster and Guestline.
  • Move bills between outlets. Transfer a pool bar bill to the restaurant, or a restaurant table to a room account.
  • Split charges your way. Charge each couple's meals to their own room, or put part on the room and part on a card.
Why PowerEPOS

Why Australian hotels choose PowerEPOS

Your guests expect smooth service from breakfast to last drinks. Your POS should back your team up with fair costs, local support and a system that keeps trading on a bad internet day.

20+ integrated payment providers

Choose your own payment provider

PowerEPOS works with 20+ payment providers, so you pick the EFTPOS provider and rates that suit your hotel. If a better deal comes along, you can switch providers without changing your POS.

Triniteq charges no transaction fees. You pay one predictable monthly fee, so your POS costs don't rise as your hotel gets busier.

Keeps trading when the internet drops

PowerEPOS is cloud-hybrid. If your hotel Wi-Fi or NBN drops mid-service, you keep serving and recording room charges, and everything syncs back to the cloud once you are reconnected.

Australian support, during and after hours

Talk to a support team based in Australia, in your time zone, not an overseas call centre. We install and train remotely, or on-site by request.

Certified Australian Made

PowerEPOS is certified Australian Made. Triniteq was founded in Perth in 1997 and now supports hospitality venues nationwide.

Built for multi-outlet hotels

Run every outlet on one product database, with menus managed centrally or by outlet and one staff login across the property. The same platform runs hotel groups and major stadiums.

Hotel reviews

What hotel operators say about PowerEPOS

Hotel operators across Australia rate PowerEPOS for its PMS integration, a smooth switch and support that is there during and after hours.

We integrated our POS with Xero for accounting and RMS to allow guests to send food and drink charges to their room bills, saving time and simplifying our processes.

Rachael BellFood & Beverage Manager, The Executive Lounge, Quest Apartment Hotels, WA

This is my second venue working with Triniteq & PowerEPOS. The team are extremely responsive to feedback and are always willing to help you achieve your venue's goals. They work hard on a smooth transition to their platform, seamless integrations and venue support is always timely.

Oscar WrightVenue Manager, The Huskisson Hotel, NSW

One big upside was the blended use of being server-based as well as cloud-based, so we have always up time. Being a very old building, that can be quite hard to achieve, so that was a big plus. The local factor was a big driving factor too.

Nic MoodyOwner, The Grosvenor Hotel, WA

Read more PowerEPOS customer reviews →

Add-ons and integrations

Add what your hotel needs, when it needs it

Start with the core hotel POS, then switch on add-ons and connect the apps you already use. No rebuild, no second system.

Hotel add-ons

Built to work with PowerEPOS from day one.

  • LoyaltyReward repeat guests and local diners with points and offers. Loyalty is a separate program seamlessly integrated with PowerEPOS.
  • Gift Cards & VouchersSell physical cards, print-at-home vouchers and digital gift cards in store or online.
  • Accounts ManagerRun house accounts for corporate clients and regulars, with digital membership cards.
  • PowerEPOS StockTrack stock across every outlet, from the restaurant and café to the bars.
  • Sales AnalystCompare sales by outlet, see best sellers and staff performance, and plan around them.

Hotel integrations

Room charges, bookings, orders, stock, payments, payroll and accounts flow into one place.

Getting started

How to switch your hotel to PowerEPOS

Changing your hotel POS should not disrupt your guests. Here is how we get you set up, in four steps.

  1. Book a discovery call

    Tell us about your property: your outlets, PMS, hardware and payment provider. We will recommend a setup to suit.

  2. We build your setup

    Our team configures your outlet menus, price levels, kitchen routing and PMS room charge link. Use new hardware from us or compatible Windows devices you already own.

  3. Install and training

    Project-managed installation by experienced POS installers, on-site across your outlets, with team training and an online knowledge base.

  4. Trade with local support

    Open the doors knowing Australian-based support is there during and after hours, plus our own POS repairs workshop.

Need hardware? Browse touchscreens, handhelds, printers and cash drawers in our POS hardware shop, or read about our support and training.

Let's get your hotel running on PowerEPOS

Talk to our Australian team on 1300 784 666

FAQ

Hotel POS system FAQs

What is the best POS system for hotels in Australia?

The right hotel POS runs every food and drink outlet on one system, posts room charges to your property management system (PMS) and keeps trading when your internet drops. PowerEPOS is an Australian-made hotel POS that does all of this, works with 20+ integrated payment providers and comes with Australian-based support during and after hours.

How does PowerEPOS integrate with property management systems?

PowerEPOS integrates with property management systems including Opera, RoomMaster and Guestline. Staff look up the guest by room number or surname, the charge posts straight to the guest account in your PMS, and food and drink charges reconcile automatically at checkout.

Can PowerEPOS run multiple hotel outlets from one system?

Yes. PowerEPOS runs your restaurant, bars, café and pool bar on one system, with one product database and one staff login across the property. Menus can be managed centrally or by outlet, and reporting covers each outlet and the whole property.

Can guests charge food and drinks to their room?

Yes. Staff can charge restaurant, bar, café and pool bar orders to the guest's room in a few taps, and transfer bills between outlets or from a table to a room account.

How does bill splitting work for hotel guests?

You can split bills by seat, covers, portion or item, and charge parts of a bill to different rooms. For example, two couples dining together can each charge their meals to their own room, or a guest can put part on the room and pay the rest by card.

Does PowerEPOS work without internet?

Yes. PowerEPOS is a cloud-hybrid POS, so your outlets keep processing orders and recording room charges if your internet connection drops. Everything syncs back to the cloud and posts to your PMS once you are reconnected.

Can PowerEPOS track stock across every hotel outlet?

Yes. PowerEPOS Stock tracks food and beverage stock across your restaurant, bars, café and pool bar. Each sale deducts stock automatically using your recipes, staff can record wastage and breakage as it happens, and you can transfer stock between outlets while still seeing reporting for each one. Stocktakes are faster too, with FIFO cost of goods calculated when you finalise the count.

Can we customise menus for dietary requirements and special occasions?

Yes. You can set up menus for different times of day, seasons and events, and staff can access allergen information when guests ask. Dietary requests such as gluten free print on the kitchen docket.

How quickly can hotel staff learn PowerEPOS?

New staff can be trained and serving quickly because the interface is simple to use. Fast PIN or RFID login speeds up shift changes across outlets, and our online knowledge base supports self-paced learning.

Can we track sales across all hotel outlets?

Yes. Sales Analyst gives you in-depth reporting on your desktop, so you can compare sales, best sellers and staff performance by outlet and across the whole property. Insights Lite adds dashboards and snapshots of your sales on your phone.

Does PowerEPOS integrate with hotel reservations platforms?

PowerEPOS integrates with restaurant booking platforms including Now Book It and ResDiary, so table bookings for your hotel restaurant flow into PowerEPOS.

Can I choose my own payment provider with PowerEPOS?

Yes. PowerEPOS integrates with 20+ payment providers, so you choose the EFTPOS provider and rates that suit your hotel, and you can switch providers later without changing your POS. Triniteq charges no transaction fees. See our integrations for the full list.

Is PowerEPOS suitable for pub hotels?

Yes. PowerEPOS also runs pub hotels. If you run a pub hotel without accommodation, see our pub and hotel POS, built for the front bar, pub meals and functions.

How much does a hotel POS system cost?

PowerEPOS is a monthly software licence, and Triniteq charges no transaction fees, so your POS cost stays the same as your sales grow. Hardware is separate. See current pricing on our POS pricing menu.

Is PowerEPOS made in Australia?

Yes. PowerEPOS is certified Australian Made. Triniteq was founded in Perth in 1997 and now supports hospitality venues nationwide. Support is provided by our Australian-based team.