Loyalty
PowerEPOS Loyalty is an integrated customer loyalty program software for restaurants, cafes, pubs, bars, and hospitality venues across Australia. Transform first-time guests into regulars with our frictionless rewards platform that seamlessly integrates with your POS system.
Turn Every Visit into Many More
Transform first-time guests into regulars and regulars into advocates with Loyalty, our intuitive loyalty program software.
Perfect for every venue.
Multi-site restaurant groups wanting unified customer tracking.
Pubs and bars building regular guest loyalty programs.
Cafés chains creating their own coffee club reward programs.
Entertainment venues with VIP programs with membership tiers
Simple Customer Engagement
Loyalty removes barriers to participation with an effortless system designed for both customers and staff.
- Frictionless Sign-Up: Sign up in under 30 seconds via QR code, online, or at the POS.
- Automatic Points Accrual: Members earn points with every purchase across all ordering channels and sites.
- Flexible Redemption Options: Redeem points for full payment, part-payment, or split bills.
- Branded Member Portal: Customers access a personalised portal to check balances, view transactions, and update profiles.
Completely Customisable
Build a rewards program that perfectly fits your venue's unique identity and business objectives.
- Flexible Reward Structures: Choose from simple earn-and-burn systems, exclusive discounts, or sophisticated tiered memberships.
- Configurable Points Ratios: Set the points-to-dollars conversion rates that work for your business model.
- Tiered Membership Benefits: Create VIP experiences with gold, platinum, or custom tiers offering escalating rewards.
- Complete Program Control: Design a loyalty program that perfectly aligns with your brand and customer expectations.
Reward the Customers Who Matter Most
FRICTIONLESS
Easy for customers to sign up & use, easy for operators & staff to set up & manage.
CUSTOMISABLE
Design a program that increases spending & visit frequency.
INSIGHTS
Access data on spending patterns, visit frequency, & redemption habits.
EXCLUSIVE
Create a program where your loyal customers feel recognised & valued.
Easy to Install & Use
Loyalty provides powerful management tools that eliminate common pain points.
- Native Integration: zero manual data entry and auto point tracking even through me&u.
- Unified Transaction Tracking: All customer touchpoints are recorded automatically, preventing missed points or rewards.
- Comprehensive Admin Portal: Configure your program, track customer activity, and access valuable business insights.
- PowerEPOS Back Office: Easily manage member-exclusive discounts and special offers based on membership tiers.
Business Growth & ROI
Focus your marketing resources where they matter most and create a self-reinforcing cycle of customer loyalty and increased revenue.
- Target the 20%: Focus your marketing budget on the 20% of customers who generate 80% of your revenue.
- Easy to use: You don’t need a marketing department to connect with your customers.
- Increased Visit Frequency: Members return more often as they work toward spending their rewards.
- Higher Average Spend: Customers naturally increase their spending to earn more points and unlock better rewards.
- Data Ownership Protection: Unlike competitor platforms, your loyalty program works exclusively for you, keeping your customers and their data within your business.
Frequently Asked Questions About Loyalty
How does the loyalty program integrate with my POS system?
Loyalty is natively integrated with PowerEPOS and connects with online ordering platforms like me&u. All customer transactions are automatically tracked across all ordering channels and locations without manual data entry.
Can customers use loyalty points across multiple venue locations?
Yes, customers earn and redeem points seamlessly across all your locations. The unified system tracks all transactions automatically.
How do customers sign up for the loyalty program?
Customers can join using one of three ways:
- Scan a QR code at your venue
- Register online through your branded member portal
- Sign up at the POS with just their phone number. Then they receive a link to their profile to add their name and email address
How much does Loyalty cost?
Loyalty costs just $192.50 per site, per month, including GST.
Do I need technical expertise to set up the loyalty program?
No. The system is designed for hospitality operators, not IT departments. We will set up the system for you and configure your rewards structure, points ratios, and membership tiers. Then we teach you how to do it through an intuitive admin portal.
What's the difference between Loyalty and third-party loyalty apps
Loyalty is exclusively yours, you own all customer data and relationships. Third-party platforms often share your customers with competitors. Our system works only for your business, protecting your investment in customer relationships.
Talk to an Expert
Still not sure which POS is right for your business? Want to discuss your requirements in more detail or book a demo? Well, we want to hear from you. Click the 'Contact Us' button and submit your details, call us (1300 784 666), or book a demo using our handy scheduler. We’re waiting to hear from you.







