Loyalty: turn every visit into many more
A loyalty program seamlessly integrated with PowerEPOS. Turn first-time guests into regulars and regulars into advocates, with points, tiers and member rewards that work across every venue.
Already on PowerEPOS? Call 1300 784 666 to add Loyalty.
- Sign customers up fast
- Earn points across every site
- Tiers and member-only rewards
- You own your customer data
Customer loyalty program software for hospitality
Loyalty is a customer loyalty program seamlessly integrated with PowerEPOS for Australian restaurants, cafés, pubs, bars and hospitality groups. Members earn and redeem points automatically at the POS and online, and you keep full ownership of your customer data.
Multi-site groups
Track every member across all your venues, so points earned at one site can be spent at another.
Pubs and bars
Build a loyal local crowd at your pub or bar with points, member pricing and rewards that keep them coming back.
Café chains
Run your own café coffee club with simple earn-and-burn rewards your regulars will actually use.
A loyalty program guests actually join and use
Loyalty removes the barriers to joining, earning and redeeming, so it's easy for guests and just as easy for your team.
- Quick sign-up. Guests join in under 30 seconds by QR code, online or at the POS.
- Automatic points. Members earn with every purchase, across every site, at the POS and through me&u.
- Flexible redemption. Use points for full payment, part payment or split bills.
- Branded member portal. Members check their balance, view transactions and update their profile.
How guests sign up
- 1Scan a QR codeAt the table, the bar or the counter.
- 2Register onlineThrough your branded member portal.
- 3Sign up at the POSWith just a phone number, then finish their profile from a link.
Points start earning from their very first visit.
How a POS loyalty program works with PowerEPOS
We set up your program, configure your rewards and train your team, so you can start rewarding regulars straight away.
-
STEP 1
Join
Guests sign up by QR code, online or at the POS in under 30 seconds, and their member profile is ready straight away.
-
STEP 2
Earn
Points are added automatically with every purchase, at any of your venues and through me&u, with no manual entry.
-
STEP 3
Redeem
Members spend their points on a full or part payment, or on a split bill, and unlock member-only offers as they move up tiers.
Restaurant and café loyalty program features
Build a rewards program that fits your venue's identity and your business goals, then pair it with Gift Cards & Vouchers and Accounts Manager.
Flexible reward structures
Choose simple earn-and-burn points, member discounts or tiered memberships.
Configurable points ratios
Set the points-to-dollars rate that suits your margins and your business model.
Membership tiers
Create gold, platinum or custom tiers with escalating rewards for your best guests.
Member-only offers
Manage member discounts and special offers by tier in the PowerEPOS back office.
Branded member portal
Members check points, view transactions and update their details in a portal that carries your brand.
Admin portal and insights
See spending patterns, visit frequency and redemption habits, and configure your program in one place. For in-depth sales reporting, add Sales Analyst.
Seamless POS integration
Points are tracked automatically at the POS and through me&u, so no visit or reward is missed.
Multi-site points
Members earn and redeem at every venue in your group. Explore multi-site POS.
Reward the customers who matter most
Recognise and reward your most valuable guests, and they'll keep coming back. Loyalty makes it easy to see who they are and give them a reason to return.
- Frictionless
- Customisable
- Insightful
- Exclusive
Grow repeat visits and average spend with your own loyalty data
Put your marketing effort where it counts, on the regulars who drive most of your revenue, and let every reward bring them back again.
- More frequent visits. Members come back more often as they work towards their next reward.
- Higher average spend. Guests spend a little more to earn points and unlock better tiers.
- No marketing department needed. The admin portal makes it simple to connect with your members.
- Your data stays yours. Your program works only for your business, and your customers and their data stay with you.
Loyalty on an Australian-made hospitality POS
PowerEPOS is certified Australian Made. Triniteq was founded in Perth in 1997 and built for Australian hospitality. Why choose Triniteq.
Our Australian team sets up your program, trains your staff and is there when you need support.
We don't take a cut of your sales. Choose from 20+ payment processors and switch without changing your POS.
One platform for thousands of venues, from single cafés to multi-site groups and major stadiums.
Start rewarding your regulars
Talk to our Australian team on 1300 784 666, or book a demo and we'll show you how Loyalty works with PowerEPOS in your venue.
Loyalty Program FAQs
What is Loyalty?
Loyalty is customer loyalty program software seamlessly integrated with PowerEPOS for Australian hospitality venues. Members earn and redeem points automatically at the POS and online, and venues can offer tiers, member discounts and rewards across all their locations.
How does the loyalty program integrate with my POS?
Loyalty is seamlessly integrated with PowerEPOS and connects with me&u for QR code ordering and payment. Every member transaction is tracked automatically at the POS and through me&u, across all your locations, with no manual data entry.
Can customers use loyalty points across multiple venues?
Yes. Members earn and redeem points across all your locations, and every transaction is tracked automatically in one system.
How do customers sign up for the loyalty program?
Customers can join in three ways: scan a QR code at your venue, register online through your branded member portal, or sign up at the POS with just their phone number. POS sign-ups then receive a link to add their name and email address.
How can members redeem their points?
Members can use their points for a full payment, a part payment or on a split bill, and unlock member-only discounts and offers based on their tier.
Can I create membership tiers?
Yes. You can create gold, platinum or custom tiers with escalating rewards, and set member-only discounts and special offers for each tier in the PowerEPOS back office.
How much does Loyalty cost?
Loyalty is a monthly subscription charged per site, and it can be added to any PowerEPOS plan. For current prices, visit our pricing page or call 1300 784 666.
Do I need technical expertise to set up the loyalty program?
No. Loyalty is designed for hospitality operators, not IT departments. We set up the system for you, configure your rewards, points ratios and membership tiers, then show you how to manage it through an easy admin portal. Our Australian-based support team is there when you need help.
Is PowerEPOS made in Australia?
Yes. PowerEPOS is certified Australian Made. Triniteq was founded in Perth in 1997 and now supports hospitality venues nationwide. Support is provided by our Australian-based team.
Who owns the customer data in Loyalty?
You do. Your loyalty program works only for your business, and you own all of your customer data and relationships.