How can I cancel my PowerEPOS subscription?

PowerEPOS Cancellation Process

If you decide to cancel your PowerEPOS subscription, you must let us know in writing by email to Triniteq Support at least seven days before the first of the month to avoid being billed for the next month.

Cancellation Requirements

Written Notice Required

• Submit by email - Cancellation must be in writing to accounts@triniteq.com
• Seven days notice minimum - Email must be received at least 7 days before the 1st of the month
• Avoid next billing - Proper timing prevents charges for the following month

Cancellation Timeline

PowerEPOS bills on the 1st of each month, so:

• Submit by 24th - Ensures 7+ days notice before billing
• Service continues - Until the end of your current billing period
• Final billing - Covers service through your last active day
  
  

What to Include in Your Cancellation Email

When contacting Triniteq Support please include:

• Your business name and account details
• PowerEPOS account or customer number
• Requested cancellation effective date
• Clear statement that you wish to cancel
  
  

Important Reminders

• Export your data first - Download business records before the cancellation date
• Account deletion - Your data is permanently removed after cancellation
• No refunds - Cancellation applies to future billing cycles only
  
  

Contact Triniteq to cancel you POS

To cancel your PowerEPOS subscription:

📧 Email us with written cancellation notice
📞 1300 784 276 - For cancellation questions or assistance

Remember: Submit your written cancellation at least 7 days before the 1st of the month to avoid the next billing cycle.