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    Customised Support

    We understand the absolute importance of keeping you operating so we offer expert, reliable support and a range of payment options, to suit the requirements of your business.

If you need POS support right now, please call 1300 784 276 or email us at support@triniteq.com.


We provide our customers with personal, Australian-based POS support & confidence in the reliability of our POS systems.

PowerEPOS Support

PowerEPOS, our cloud-based POS software, includes phone and email support within the monthly subscription fee. This means there are no additional support contracts.

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WaiterPOS Support

As we design your WaiterPOS system based on your business requirements, we do the same thing for your WaiterPOS support plan. That way, you only pay for what you need.

We'll keep you operating

In the event of an issue, our number one priority is to keep your business operating.

Saves you time

Triniteq support provides you with priority assistance to assist you in getting back to normal operations faster. 

Saves you money

Your WaiterPOS support contract will save you money by providing you with discounted access to our friendly support technicians, discounted programming costs and callout fees.

Improves your system knowledge

Our team of specialist technicians will help you to improve your understanding of your system, so you can run your business more efficiently.

Customer testimonials

Our business management systems and support are making our customers’ lives less complicated and their businesses more successful. But don’t just take our word for it - find out what our customers Australia wide are saying.

  • Testimonial - Local Burleigh

    Testimonial - Local Burleigh

    Local Burleigh | QLD   “POWEREPOS is easy to use and explain to staff which helps with training. We’ve found accessing our live data through Insights is awesome at providing real-time feedback as it really helps in shift management. Tracking PLU sales helps us save on preparation and ordering, and Triniteq support has been awesome - props to Matt and Jye.”   Brendan Curtis-Cocks, Venue Manager  
  • Silversands Tavern - Mandurah, WA

    Silversands Tavern - Mandurah, WA

    Silversands Tavern | WA   “We found a few systems at the same high quality but the friendly support and helpful team at Triniteq made the choice easy. We found their POS system to be quick and responsive, customisable and easy for my staff to pick up. The Before and After sales support is incredible and they were able to easily understand what we were asking from them and answering in terms we could understand.”   Iain McNee, General Manager  
  • Voyager Estate - Margaret River, WA

    Voyager Estate - Margaret River, WA

    Voyager Estate | WA   “We are delighted with the work carried out in set up and installation of a new pos system for our very busy cellar door and restaurant. They have made the transition from one system to another as easy as possible for all of our staff. I would highly recommend working with them.”   Janine Carter, Cellar Door Manager  

We Offer Training

Got new staff and need additional training or just need a refresher? We offer training and professional services to make sure you're skilled up to get the most value from your Triniteq POS system. Contact us for more information on our training services.

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