Is support available 24/7 or just business hours?

PowerEPOS Support Availability

Our expert support team are available 24 hours a day, 7 days a week, 365 days a year. Triniteq provides round-the-clock support because we understand hospitality businesses operate beyond traditional business hours.

What Our 24/7 Support Team Provides

Our support team is friendly and patient, available to help customers:

Use their POS correctly
Sort out any issues
Set up their POS for their business model
Optimise their POS to make more money and make their business more efficient

Australian-Based Support - No International Call Centers

With Triniteq support, you don't get transferred to an international call center. You get experts based in Australia who understand the pressure of the hospitality industry.

Their core remit is to keep your business operating and to set your POS system up to make your business more money.

Why 24/7 Australian Support Matters for Hospitality

Restaurants, cafes, and bars often need support during:

Late night service periods
Early morning setup
Weekend rush periods
Holiday busy times
Emergency system issues

Our Australian team understands local hospitality challenges and regulations, providing relevant, practical support when you need it most.

PowerEPOS Support Philosophy

Unlike generic tech support, Triniteq's team focuses on:

Keeping your business operational - Minimise downtime and disruption
Revenue optimisation - Configure systems to increase sales
Business efficiency - Streamline operations for better performance
Local expertise - Australian hospitality industry knowledge

Contact Triniteq's 24/7 Support

Need help with PowerEPOS? Our friendly Australian experts are available when you need them:

📞 1300 784 276
✉️ Email Triniteq Support

PowerEPOS: 24/7 Australian support that understands your hospitality business.

Still have questions about PowerEPOS? Our local team are here to help. Contact Triniteq to speak with a hospitality POS expert, request a personalised demo, or get a custom quote for your venue. We're committed to helping Australian hospitality businesses find the perfect POS solution.