Schedule 3 – Triniteq Software Licensing Agreement
These Terms are binding on any use of the Triniteq or Triniteq’s Partner Services, and/or Products and apply to the Customer/User from the time that Triniteq provides the Customer/User with access to the Triniteq or Triniteq’s Partner Service(s) and/or Product(s).
Triniteq Labour Rates/Additional Fees
POS & POS Related Services Rates/Fees
Labour Rates/ Additional Fees
Pay As You Go
Onsite Support/Maintenance*Including Travel
Phone/Remote Support (Weekdays & Weekends)
Phone/Remote Support (Public Holidays)*Australia Wide Public Holidays
Onsite Support/Maintenance (Weekdays & Weekends)
Onsite Support/Maintenance (Public Holidays)
*Including Travel*Public Holidays in your State/Territory
Web Services Rates/Fees
1. Labour Rates & Additional Fees
a. Emergency remote POS support is available after business hours for POS Customers/issues ONLY and is NOT available for Triniteq Platform Customers/issues.b. Emergency remote support is available after business hours (however if emergency remote support is required as a result of misuse of the Customer’s Triniteq or Triniteq’s Partner Software, third-party software/hardware failure or user-error, additional charges may apply). Emergency remote POS support hours (after 5:00pm on Weekdays, and any time on Weekends, and/or Australia Wide Public Holidays) is reserved exclusively for issues that directly inhibit Customer’s trade and not non-urgent support requests such as:
a. questions relating to POS, or Back-office software use,b. minor issues that do not affect the Customers ability to trade,c. support requests relating to the use of back-office software, including: sales and other reports, stocktakes and inventory management, time and attendance, human resource management, membership.d. all other support requests that do not affect the Customers ability to trade.
Triniteq Web (Platform) support is only available during Western Australian Business/Trading hours: Between Monday and Friday, 8:30am to 5:00pm excluding any and all Australian Public Holidays (including all location/state/region particular/specific Public holidays).
“Business hours” refers to Triniteq trading hours between Monday to Friday 8:30am to 5:00pm excluding Weekends and Australia Wide Public Holidays. “After hours” refers to hours outside Business hours including Weekends and Australia Wide Public Holidays. Online/Remote services provided on Australia Wide Public Holidays attract additional charges. Onsite services provided on all Public Holidays (pertaining to the particular/specific Australian state in which the Customer’s business being visited by Triniteq Approved Service Provider(s) is situated) attract additional charges. Travel charges apply to any travel outside Metropolitan, Sydney, Perth, and Brisbane areas.
Triniteq web and Platform scoping, training and consulting fees are chargeable to the Customer for any such services rendered outside of a single 'initial investigation' session meeting of 15 - 30-minutes conducted by email, in person or over the telephone.
2. Non-refundable deposit
Any and all deposits made by the Customer to Triniteq for Services, Software, Products, Goods and/or Hardware are non-refundable to the full extent of the Australian consumer law and/or the Australian Competition and Consumer Commission (ACCC), and unless contrary to, the governing law.
3. Validity of Triniteq Quotes/Proposals
a. Triniteq quotes/proposals are valid for a period of one calendar month from the date shown on the document. After this date, pricing may be adjusted, and therefore may be required to be re-submitted, in writing, to ensure the rights of both Triniteq and the Customer are met.b. This proposal is subject to E&OE which allows the content and/or validity of information to change without notice.
4. Placement of Order: Services, Software, Products, Goods and/or Hardware
4.1 With regard to Triniteq and Triniteq Partner’s POS software and services only: It will be the Customer’s responsibility to complete, validate, and return via email an EML to Triniteq in order to confirm and secure training and installation dates and times. Triniteq will be under no obligation to confirm any installation or training date until such time as the Customer has provided Triniteq with a completed and validated EML.
a. The Customer shall order goods and/or services from Triniteq in writing via:
i. The completion of a valid Triniteq Purchase Order , orii. The completion of an approval for purchase on the Customers corporate stationary.
b. The authorisation for purchase will specify:
i. Site and Billing Details for the Customer;ii. The Customer’s Australian Business Number (ABN)iii. Primary contact information for the Customer;iv. The goods and/or services that are to be purchased;v. A preferred delivery date for the goods and/or services;vi. Total Investment, Any Negotiated Discount, Total GST Amount, Total Investment (Inc. GST), Deposit and Net Balance Amounts; andvii. Any Freight details (Triniteq or Customer Nominated) regarding Services, Software, Products, Goods and/or Hardware Delivery
5. Acceptance of Purchase
Triniteq may decline any order from the Customer by written notice.
6. Software as a Service (“SaaS”)
6.1 The Customer is required to pay the SaaS/Subscription Fees for the on-going use of the Software that has been rented/Subscribed to, and/or has not been purchased outright.6.2 The monthly SaaS/Subscription Fee is stipulated and is due and payable as per the Customer’s quotation or the Triniteq Website. Triniteq may adjust the SaaS/Subscription fee from time to time, upon one (1) month’s written notice to the Customer.6.3 The SaaS will continue for the term stipulated on the Purchase Order. Upon expiration of the term, SaaS will continue on a monthly basis unless the SaaS is terminated by way of the Customer providing Triniteq with written notification. Following receipt of written notice of termination of the SaaS/Subscription from the Customer, the SaaS (which includes the Software license) shall terminate immediately. If no term is specified on the Purchase Order then the term will continue on a monthly basis until terminated.6.4 If the Customer wishes to terminate the SaaS/Subscription during the term, the Customer must pay to Triniteq the remaining SaaS/Subscription Fees which would otherwise have been payable to Triniteq for the balance of the term.6.5 Where the Customer defaults in payment of the SaaS/Subscription Fees (or any part thereof) or any other payment due to Triniteq at all, Triniteq may suspend the Software, or other licences granted under these Terms and deactivate the Software until Fees are received by Triniteq in full.6.6 In order to, inter alia, protect the integrity of the Triniteq or Triniteq’s Partner Software it is a condition of the licence that all Customer’s pay the SaaS/Subscription Fees in order to maintain a Customer Support Plan/Agreement in accordance with the Terms.6.7 If the Customer cancels SaaS/Subscription at any time, the Customer forfeits their access to Data and any other transaction history.
7. Customer Options for Product/Software Purchase and Use
The customer may select to purchase applicable Triniteq products/software outright or subscribe to Triniteq’s SaaS/Subscription option detailed in clause 5 where applicable.
8. Software/Product Activation & Verification
8.1. Triniteq or Triniteq’s Partner Software contains technology to protect it from illegal copying, and as a result the User may be required to:
i. the Triniteq or Triniteq’s Partner Software is being re-installed/migrated on a computer/server/device other than the computer/server/device on which it was previously installed;ii. Triniteq or Triniteq’s Partner Software has been deleted accidentally, or otherwise by the Customer, either in part or in full;iii. the licence has been suspended due to outstanding monies owed to Triniteq.
c. Notwithstanding the above, no reactivation charges will apply if:
i. reactivation is required by Triniteq to verify proper use of the Triniteq or Triniteq’s Partner Software under these Licence to Use; andii. the Customer has up-to-date paid in full customer support with no overdue monies owing to Triniteq.
9. Cancellation of Order/s
If the Customer requests Triniteq to cancel an order for goods and/or or services or postpone delivery of the ordered Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware, Triniteq may agree to the requested cancellation or postponement if the Customers pays to Triniteq a cancellation/postponement fee for all direct or indirect loss or expenses that Triniteq would suffer as a result of the cancellation or postponement including without limitation:
a. the total costs and expenses incurred by Triniteq in processing the order up to the date that Triniteq receives the Customer’s request for cancellation or postponement of the order for goods;b. monies paid or payable by Triniteq to third parties for goods and/or services ordered and/or received from third parties on behalf of the Customer for the purpose of filling the order;c. any penalties or cancellation or other fees payable to third parties for cancellation and/or postponement of delivery of the goods and/or services ordered on behalf of the Customer;d. any claims for losses or expenses made by third parties from Triniteq for cancelled orders or postponement of goods and/or services ordered on behalf of the Customer;e. pre-production and production costs incurred by Triniteq up to the date it receives the request for cancellation of the goods and/or services ordered or postponement of the delivery of the goods and/or services.f. Triniteq shall be entitled to cancel or suspend an order for goods and/or services, without any liability to the Customer, by giving the Customer notice in writing.g. Triniteq shall not be liable in any way for any loss or damage (including loss of trade or profit and economic loss) incurred to the Customer in the event that delivery or supply of the Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware is disturbed or delayed by strikes, riots, disasters, trade disputes, acts of God, acts or restraint of Governments, the imposition of export restrictions, default of Triniteq and sub-contractors’ unavailability or shortage of supply of components used in the manufacture of the goods or any other circumstances beyond the reasonable control or Triniteq.
10. Default & Consequences of Default
a. any money payable to Triniteq becomes overdue, or in Triniteq’s opinion the Customer will be unable to meet its payments as they fall due; orb. the Customer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; orc. a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Customer or any asset of the Customer.
11. Triniteq’s Unpaid Sellers Rights
11.1 Where the Customer has left any Triniteq or Triniteq’s Partner Software, Products, Goods and/or Hardware with Triniteq for repair, modification, exchange or for Triniteq to perform any other Services in relation to the Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware and Triniteq has not received or been tendered the whole of the Price/Fees for the Service, or the payment has been dishonoured, Triniteq shall have:
a. a lien on the item;b. the right to retain the item(s) for the Price while Triniteq is in possession of the item(s);c. a right to sell the item.
11.2 The lien of Triniteq shall continue despite the commencement of proceedings, or judgment for the Price having been obtained.
12. Missing Goods
The Customer must notify Triniteq within five (5) working days post the delivery of the goods to the Customer, of any missing items or goods which were ordered but were not in the package(s) at the time of opening the package. If a claim of missing goods is raised after five (5) working days post-delivery, such goods will be considered the responsibility of the Customer.
13. Payment of Fees
14. Additional Charges
15. Ownership of Goods (including Software licenses)
15.1 Ownership of the Triniteq or Triniteq’s Partner Hosted Services, Software, Products and/or Goods (Listed in Schedule 3 – Triniteq or Triniteq’s Partner Software Licensing Agreement), only passes to the Customer when the Triniteq or Triniteq’s Partner Hosted Services, Software, Products and/or Goods is purchased outright, and only when Triniteq has been paid in full by the Customer in cash, bank cheque or cleared bank funds. Until such payment is made by the Customer to Triniteq for the Services, Software, Products, Goods and/or Hardware, the relationship between the parties is a fiduciary relationship and the Customer holds the Services, Software, Products, Goods and/or Hardware as a bailee.15.2 If payment for the Triniteq or Triniteq’s Partner Hosted Services, Software, Products and/or Goods (Listed in Schedule 3 – Triniteq or Triniteq’s Partner Software Licensing Agreement)is not received by Triniteq or the Customer becomes insolvent, the customer licences Triniteq or its agent(s) to enter any premises owned, occupied, leased or controlled by the Customer or any associated company or agent to repossess the goods, which Triniteq shall apply towards satisfying the outstanding indebtedness of the Customer to Triniteq:15.3 Ownership of the Triniteq or Triniteq’s Partner Cloud Services, Software, Products and/or Goods (Listed in Schedule 3 – Triniteq or Triniteq’s Partner Software Licensing Agreement) not ever (never) shall pass to the Customer and ownership of Triniteq or Triniteq’s Partner Hosted Services, Software, Products and/or Goods (Listed in Schedule 3 – Triniteq or Triniteq’s Partner Software Licensing Agreement)shall always be retained by Triniteq or Triniteq’s Partners Triniteq. The Customer(s) may only ever Subscribe to rent Triniteq or Triniteq’s Partner Cloud Services, Software, Products and/or Goods (Listed in Schedule 3 – Triniteq or Triniteq’s Partner Software Licensing Agreement).
16. Passing of Risk
16.1 Any and all risk of loss or damage of the Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware shall pass to the Customer upon delivery of the goods to the Customer.16.2 Where the Customer expressly requests Triniteq to leave Software, Products, Goods and/or Hardware outside Triniteq’s premises for collection or to deliver the Software, Products, Goods and/or Hardware to an unattended location then such Software, Products, Goods and/or Hardware shall be left at the Customer’s sole risk and it shall be the Customer’s responsibility to ensure the Software, Products, Goods and/or Hardware are insured adequately or at all.16.3 For any period in which Triniteq retains ownership of the Software, Products, Goods and/or Hardware the Customer will maintain at its cost, all appropriate insurances against all loss and damage to the Software, Products, Goods and/or Hardware. If any of the Software, Products, Goods and/or Hardware are damaged or destroyed following delivery but prior to ownership passing to the Customer, without prejudice to Triniteq’s right to payment of the Price, Triniteq is entitled to receive all insurance proceeds payable to the Customer for the Software, Products, Goods and/or Hardware. The production of these Terms by Triniteq is sufficient evidence of Triniteq’s rights to receive the insurance proceeds without the need for any person dealing with Triniteq to make further enquiries.16.4 Unless specifically included in the Customers Triniteq Support Plan/Agreement, Triniteq is not responsible for regular backup of database systems and the Products do not automatically provide for systems backup. Systems backups with off-site information storage may be scheduled at intervals for a Fee by separate written agreement with Triniteq, although Triniteq expressly disclaims any responsibility for backup services provided by third-parties or faults in data back-ups attributable to third-party software.
17. Returned Goods
17.1 Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware may not be returned for credit to Triniteq without the written prior consent of Triniteq. Triniteq may grant its consent for the return of the goods for credit requested by the Customer subject to conditions, including the payment by the Customer to Triniteq of a restocking fee. In calculating the amount of the re-stocking fee, Triniteq shall consider the following:
17.1.1 When the original Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware had been invoiced to the Customer;17.1.2 The condition of the returned Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware;17.1.3 The current ‘fair market value’ of the Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware;17.1.4 Whether the Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware are (or still are) part of Triniteq current product range, and;17.1.5 Whether the Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware have been specifically procured or manufactured for the Customer.
18. Travel & Accommodation
18.1 The Customer will be on-charged all freight, travel, accommodation, and reasonable meal expenses associated with the installation and delivery of the Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware. Such charges shall be in addition to the Price/Fees, unless otherwise stated, and invoiced to the Customer subsequent to the installation of the Products on provision of appropriate receipts and/or Triniteq invoice. The Customer may elect to arrange appropriate accommodation for implementation and/or training personally if arranged with Triniteq in advance.18.2 Travel time is not included in any Quotation unless otherwise stated. Travel time will be charged at a rate of one hundred and sixty-five dollars ($165) Including GST per hour, or part-thereof in addition to any travel costs, such as flights.18.3 Parking will be on-charged to the Customer, by Triniteq at cost.
19. Delivery of Triniteq or Triniteq’s Partner Software, Products, Goods, and/or Hardware
20. Freight Policy
20.1 Triniteq reserves the right to select the most cost-effective transportation mode and carrier for shipping the products, and to charge the customer for freight in addition to the price of the product.20.2 Triniteq will charge the Customer for any and all (reasonable) costs associated with the Freight of goods, including (but not limited to) any and all freight supplier charges, import/export taxes/tariffs/duty, other associated taxes, administration fees, associated costs, expedited delivery, insurance (where applicable), etc.20.3 The freight charges indicated on the Customer’s Triniteq order invoice will be subject to change if the customer changes the destination, grade, basis weight, quantity, ship mode or delivery/ship date.20.4 Freight charges will apply to orders that ship from a single shipping point (site, office, location, etc.) to a single destination within Australia or internationally.20.5 Order Expediting will be subject to equipment and Product/Goods availability, and the Customer will be responsible for any additional freight expense.20.6 Any advance information as to the shipping or delivery date provided (where applicable) will be an approximation, based on Triniteq’s judgment at the time and are subject to change.20.7 Orders to the Customer from Triniteq may be comprised of multiple items, but must ship from a single location to a single destination.20.8 Orders, and/or repairs from Triniteq sent to the Customer may be shipped from an Approved Triniteq Service Provider, Triniteq Partner, Triniteq supplier, and/or authorised Triniteq repairer/workshop. In these instances, any freight costs may be dictated by the applicable aforementioned affiliate(s).20.9 Triniteq will use commercially reasonable efforts to ship products so that they are delivered to the customer’s locations within the Customers requested period of delivery dates, or in the event of a delay, as soon as practicable thereafter.20.10 Triniteq will not be responsible for any detention and demurrage charges arising from or relating to the shipment or delivery of the Products/Goods.20.11 Additional orders must be placed with sufficient lead time, as determined by Triniteq, to accommodate the requested delivery date utilizing the requested ship mode.20.12 Triniteq may make future changes to this Freight Policy or Freight Charges at any time without notice.
21. Return and Refund Policy and conditions
21.1 All Products/Goods must be returned to Triniteq with the original packaging - both internal and external packaging must be complete and in the original state.
• The External package (box) should be in perfect condition - this means it must not be damaged, scratched, soiled, or torn for the purposes of resale.• The Customer must include all cables, manuals, disks, etc.• The Customer must (outer) wrap the original carton to avoid further damage by couriers/freight carriers.
21.2 Triniteq does not accept responsibility or lability of any kind for any damage or loss incurred during transit/freight of returned products. Any damage incurred is at the risk of the Customer exclusively.21.3 In the case of Products/Goods returned to Triniteq by the Customer in a damaged/used condition, a higher deduction to the Customer Account may apply, or a refund may not be provided for the Products/Goods. Assessment of the condition of goods will be assessed at the premises of Triniteq or the Triniteq Supplier. Triniteq does not take responsibility for any damage to the goods during transit/freight to its offices or the Triniteq Supplier’s premises.21.4 All freight charges for returns of the Product/Goods are exclusively at the Customer's expense.21.5 Returned goods must have a valid (Triniteq provided) RMA number supplied on a removable label on the outside of the shipping carton(s). Please note that writing/stickers on the external packaging will not be accepted. If the (Triniteq provided) RMA number cannot be identified, or if the Product does not match the (Triniteq provided) RMA details provided, Triniteq may reject the returned product and return it to the Customer at the Customers expense.21.6 The Customer must maintain a copy of the proof of delivery or consignment information to confirm delivery in the case of future queries and must also send a soft (digital) copy to firstname.lastname@example.org for notification.
22. Refund Policy (if applicable)
22.1 Refunds shall be given to the Customer/applied to the Customers Account at the absolute sole discretion of Triniteq. Once the returned Product/Goods have been received and inspected by Triniteq, Triniteq will send an email to the Customer to notify the Customer that Triniteq have received the returned Product/Goods. Triniteq will also notify the Customer of the approval or rejection of the refund.22.2 If the refund is formally approved by Triniteq, the refund will be processed, and a credit will automatically be applied to the Customer’s credit (or debit) card, sent to the Customer vie Electronic Funds Transfer, or via the original method of payment by the Customer, within fourteen (14) days.2.3 If there is a delay in the Customer receiving the refund from Triniteq after it has been processed by Triniteq, the Customer should:
• Check the Customer’s bank account• Contact the Customer’s credit (or debit) card company (while acknowledging that it may take some time before the refund is officially posted by Customer’s credit (or debit) card company)• Contact the Customer’s bank (there is often some processing time before a refund is posted by the Customer’s bank)• If after completing these checks, the refund is still not received by the Customer, the Customer should contact Triniteq at email@example.com.Please note: There are certain situations where only partial refunds are granted by Triniteq. These include:• Only regular priced Products/Goods may be refunded, unfortunately, sale items cannot be refunded by Triniteq.• Any Products/Goods not in its original condition, damaged, or missing parts for reasons not due to a Triniteq error.• Any Products/Goods that is returned more than 30 days after delivery.Several types of Products/Goods are exempt from being returned:• Downloadable software products• Exchanges (if applicable)
Triniteq only replaces Products/Goods for Customers if they are defective or damaged. If the Customer needs to exchange an item, the Customer should email firstname.lastname@example.org or call 1300 784 666.
23. Triniteq Platform Hosting Services Charges
All monthly Triniteq Platform application hosting services are charged on a monthly basis and will be initiated from the commencement of the development of the overall Triniteq project, once the various system modules have been loaded.
24. Fair Use Policy
This fair use policy sets out the standard of conduct that the Customer is required to meet when the Customer uses Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware. It is a guideline which helps to ensure that no single Customer compromises the performance And/or Data storage limits of the Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware for others.Triniteq has introduced this fair use policy for Data Storage for all Triniteq or Triniteq’s Partner Cloud products, including (but not limited to) POWEREPOS, Insights, & Predicttile. Customers can use up to the “fair use” data storage amounts allocated by Triniteq without charge. Tools are provided to track actual storage and the ability to adjust the Customers retention policy. Customers electing to store data above the allocation are billed a charge per GB per month as outlined in this policy. Triniteq’s fair use allocations are provided for the Customer by counting the number of billable Software license types during a Monthly period, and applying the allowance shown in the table below for each Customers Software license to determine the total amount of allocated data storage for the Customer during the Monthly period.Triniteq allows Data to be retained on its platforms for the Term of the Agreement. If the Customer exceeds their provided allocation as outlined on below, the Customer will be billed for storage.
24.1 What is Fair Use?
a. Fair Use means that the amount of Data the Customer downloads, uploads, stores or uses is not unlimited, and does not imply infinite Data downloads, uploads, usage, or storage.b. When the Customer reaches a downloaded, uploaded, or Data use/storage limit, Triniteq may, at its sole discretion, bill the Customer for any additional Data usage/storage, and may, at its sole discretion impose a storage, shaping, or speed limiting policy be applied to the Customer’s service.c. Factors outside the control of Triniteq may have an effect of altering the Customer’s experience and Triniteq or Triniteq’s Partner Services, Software, Products, Goods and/or Hardware performance speeds. For example, localised congestion of wholesale supplied backhaul may prevent Triniteq’s or the Customer’s wholesale supplier providing the same speeds at all times of day.d. The maximum Data transfer speed of the Customer’s connection is dependent on physical infrastructure such as the Customer’s premises’ distance from the telephone exchange and quality of communications cabling. The speed of the Customer’s own connection may place a limit to the amount of Data that the Customer is able to download, upload, and/or use.
24.2 Triniteq Data storage allowance in the Subscription
The Customer’s Triniteq SaaS/Subscription plan includes Data storage. The monthly Data storage allotment for the Customer’s Triniteq or Triniteq’s Partner SaaS Services or Software is based on the following calculation:
• Up to 5GB Data storage per billable Customer with a single site/location• Up to 17.5GB Data storage per Customer with 2-4 sites/locations• Up to 25GB Data storage per Customer with 5-7 sites/locations• Up to 32.5GB Data storage per Customer with 8-12 sites/locations• Up to 42.25GB Data storage per Customer with a 13-18 sites/locations• Up to 72.25GB Data storage per Customer with a 19-30 sites/locations• Up to 100.00GB Data storage per Customer with a 30+ sites/locations
24.3 Application of this Policy
24.4 Fair Use Explained Unfair use
a. Triniteq SaaS/Subscription and/or Software plans are intended for commercial use by Triniteq Customers in line with Triniteq’s Fair Use Policyb. Without limiting what is meant by “unreasonable”, Triniteq considers the unreasonable use of Triniteq or Triniteq’s Partner Services to include:
24.5 Breach of Policy
a. If Triniteq considers the Customer’s use of the service has or is likely to breach this policy, Triniteq will notify the Customer immediately.b. If Triniteq considers that use of the service continues to be unreasonable, or if the Customer and Triniteq are unable to agree to the changes to the service, Triniteq may, in its sole discretion, without liability:
- Suspend or restrict the Triniteq or Triniteq’s Partner Services (or any part of it) for any period Triniteq sees fit or;- Cancel the Triniteq or Triniteq’s Partner Services by providing thirty (30) days written notice to the Customer.
24.6 Data storage charge price and product information
If the Customer exceeds the above allocation in a given month, the Customer will be billed/charged at the rates below for Data Storage consumed over the allocation amount.Triniteq storage overage charge for Triniteq or Triniteq’s Partner ServicesThis charge is applied to Triniteq Customers who exceed their Data storage allocation. Data storage overage charge is billed at the price below per GB over the allowance (see table above), charged monthly.AUD: $5.325
25. Additional Triniteq Labour
For Triniteq Platform projects only – Triniteq may provide work report updates at each stage of Triniteq Platform project implementation, as well as providing access to project work-log reports, drawn from Triniteq’s project and job management system, from within the Customer’s development site admin console.
26. POWER & Data Cabling
The Customer acknowledges that:
26.1 The installation of power and data cabling is not included in Triniteq proposals/quotes and whilst Triniteq does not undertake the installation of cabling, Triniteq may recommend a qualified contractor and work in conjunction with the Customer by offering information and consultation regarding power and data cabling requirements for Triniteq supplied systems.26.2 Triniteq shall not be liable in any way whatsoever regarding Triniteq recommended contractors, information, and/or consultation provided to the Customer regarding power and data cabling requirements for Triniteq supplied systems.26.3 The installation of both power and CAT5/CAT6 data cabling is not the responsibility of Triniteq26.4 It is imperative that all cabling (both power and data) is completed to Australian industry standard specifications/specifications outlined by Triniteq. The onsite installation of any Triniteq or Triniteq’s Partners Services, Software, Products, Goods and/or Hardware will not be carried out until Triniteq is satisfied as to the quality of the completed cabling installation and that all data and power cabling meets the specifications outlined by Australian industry standard specifications and Australian occupational health and safety standards. Therefore, cabling not carried out to Australian industry standard specifications and Australian occupational health and safety standards voids all Triniteq warranties.26.5 If a Triniteq installation does not occur or is delayed for reasons attributed to the Customer (including but not limited to unsatisfactory power supply or data cabling or the Customer’s installation/site otherwise not being suitable for any other reason, whether attributable to the Customer or any of its contractors, agents, employees or any other person other than Triniteq), the Customer will be liable to Triniteq for all reasonable costs associated with the delay or cancellation of a scheduled installation.