How long does installation take?

Installation Timeline: 2 Days to 4 Weeks (Depending on Setup Choice)

Triniteq offers flexible installation options to match your timeline and technical comfort level.

Installation Options & Timeframes:

Self-Installation (1-2 Days):

We remotely set up the software on your hardware or the hardware we provided
Setup guides and video tutorials provided
Support available via phone during setup
Timeline: 1 - 2 days

Professional Programming (Standard Service):

Triniteq programs your complete system
Custom menu setup and configuration
Staff training included
Timeline: Up to 2 weeks from order confirmation

What We Need to Start:

Signed invoice
First deposit payment
Completed Excel Menu List (your menu items and pricing)

Seasonal Considerations:

Regular periods: approximatley 2 weeks
Busy seasons (e.g. pre-Christmas): Up to 4 weeks
Advance notice: We'll inform you of the timeframe before accepting your order

Installation Process:

Order confirmation: Signed invoice and deposit received
Menu programming: We configure your system with your items
System testing: Quality assurance before delivery
Installation day: On-site or remote setup and staff training
Go-live support: Our support team are available until you are comfortable with the system

Factors Affecting Timeline:

Menu complexity (number of items, modifiers, categories)
Integration requirements (accounting, online ordering, loyalty)
Hardware delivery times
Venue accessibility and site configuration ready for installation
Staff availability for training

Rush Service Available: For urgent installations, contact us at 1300 784 666 to discuss expedited options and additional costs.

Planning Your Installation:

New venues: Book 3-4 weeks before opening
Existing business: Schedule during quieter periods
Seasonal businesses: Plan installations well before peak seasons

Triniteq's PowerEPOS and WaiterPOS offer hospitality and retail businesses in Australia a great opportunity for success. Thanks to our experienced team of professionals and various integrations, you can always count on us for complete support. Learn more about our range of products and services today.