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    About Us

    We have been developing and distributing innovative technology to businesses in the hospitality and retail industries for more than 20 years.

Our purpose is to make your business more money

The Triniteq team at a recent expo


Who are Triniteq?

The Beginnings & Our Purpose


Starting out
Founded in 1997, Triniteq has evolved to consistently deliver world-class POS and business automation solutions that save customers time and money. With 20 years under our belts, we know a thing or two about business. Starting out in Perth with in-house developed POS software loaded on quality hardware and installed by specialist technicians, we have continually invested in our core business applications to stay ahead of our customers' needs, across Australia.

Inventing the first Waiterpad
In 2000, our then Chief Research Officer, James Vote, invented the very first Waiterpad, finally getting the unit working over radio frequency at 2am one night in his living room. Since then, the Waiterpad and other mobile ordering devices continue to increase in popularity throughout the hospitality industry and the name 'Waiterpad', also invented by Triniteq, is now synonymous with mobile ordering devices worldwide.


Really helping hospitality & retail 
Most of our staff come from hospitality and retail backgrounds so we have experience in the day-to-day running of busy businesses and understand the importance of the systems that support them. Our Managing Director Shaun Munro (pictured on the left) is a trained chef and running his own restaurant has provided him with a solid foundation in hospitality management, and an understanding of what businesses need to succeed.

Making businesses more money
Our combined experience has contributed to the evolution of our products and services which help our customers to understand their business, and their customers, delivering personalised experiences while increasing sales and reducing costs. From our fast and intuitive POS systems to Waiterpad, our purpose-built, robust, mobile order takers, we provide the tools, expertise and service to help make your business more money.


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Find out what our customers have to say

Our business management systems and support are making our customers’ lives less complicated and their businesses more successful. But don’t just take our word for it - find out what our customers Australia wide are saying.

  • Sandalford Wines - WA

    Sandalford Wines - WA

    “We outsourced our website development and maintenance to Triniteq some time back and have always been happy with their work. They built our website and manage updates, develop MailChimp templates and forms and anything else we need for our website, day-to-day. Triniteq’s website services team understand what we need, and are responsive and willing to do what it takes to get the job done in a timely manner.” Alyson Pollock, Wineclub & Customer Service Manager / Exports  
  • Coco’s Restaurant - South Perth, WA

    Coco’s Restaurant - South Perth, WA

    “At Coco’s, we have been using Triniteq systems for 17+ years.  The technology is ingrained in our business. WaiterPAD mobile order takers allow us to deliver a high level of service to our guests as everything is instant, trackable and accountable.  The back-office reporting and insights are invaluable, enabling us to closely track and compare the effectiveness of the business over the years, and within the current economic environment, resulting in the development of a much more targeted marketing strategy.” Alison Truter, Office Manager 

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