NEW INTEGRATION: PowerEPOS + Grayza

Hospitality venues using Triniteq's PowerEPOS now have access to Grayza, a fully integrated online, kiosk, and table ordering platform that eliminates double data entry, syncs your POS menu in real time, and helps increase online order revenue by 20–30%.

Every Interaction Counts: Turning Touchpoints into Profits

Triniteq and Grayza have joined forces to make running your venue a whole lot easier. We're combining powerful Point of Sale tools with slick self-service kiosks and mobile ordering, all in one seamless system that captures customer data at every interaction.

It's designed to save you time, boost efficiency, and give your customers a smoother experience, whether you're running a busy bar, a cosy café, or a packed-out pub, all while building valuable customer profiles you can use for targeted marketing.

The Power of Seamless Integration

The hospitality industry has long struggled with disconnected systems that create friction, for both customers and staff. Triniteq's PowerEPOS integrated with Grayza eliminates these pain points by creating a unified ecosystem where data flows freely between ordering platforms and your venue management system.

This integration is more than just a technical achievement. It's a fundamental shift in how venues can operate. Whether your customers are ordering via self-service kiosks, scanning table QR codes, or placing takeaway orders, every transaction flows seamlessly into your PowerEPOS system without manual intervention.

Common Venue Challenges Solved

If you're like most venue operators, you're all too familiar with these headaches:

• Staff entering orders or data manually into POS from other online platforms
• Menu changes not syncing in real-time
• Orders missed during peak periods
• High third-party commission fees

Grayza solves this through direct POS integration:

• Real-Time POS Sync: Menus, pricing, modifiers, stock availability, all automatically updated
• Direct-to-POS Orders: No middleware. No manual entry. No missed tickets
• 2-Way Data Flow: Refunds, reporting, all syncs back to PowerEPOS
• Built-in Upselling: AI-powered suggestions increase average order value by 25%
  
  

We’re excited about our partnership with Triniteq. It’s a major leap forward in delivering real automation to hospitality venues. Together, we’re empowering operators to do more with less: less admin, less double handling, less lost revenue. With Grayza and Triniteq, venues get a seamless, fully integrated system that just works. We can’t wait to get out there and help more customers run smarter, leaner, and more profitable operations.”

- Cameron Stallard | CEO, Grayza

Multiple Ordering Channels, One Unified System

The Grayza platform now integrated with PowerEPOS offers versatile ordering options tailored to your venue's specific needs:

• QR Code Ordering: Customers scan a QR code to view menus, place orders, and pay, all from their mobile devices
• Self-Service Kiosks: Simplify the in-venue ordering experience with intuitive touch-screen interfaces
• Online Ordering: Enable customers to place orders remotely for pickup or delivery
• Pre-Ordering and Order-Ahead: Allow guests to plan ahead, reducing wait times and improving service flow

What sets this integration apart is that these aren't separate systems requiring separate management. They're all part of one cohesive ecosystem that shares data in real-time, building comprehensive customer profiles along the way.

Order via QR code and online via your own device. 

Benefits That Transform Your Business

For Your Customers

When customers can order at their own pace without waiting for service staff, their entire dining experience transforms:

• More Time Enjoying: Instead of flagging down servers or standing in line, guests spend more quality time with their companions
• Greater Control: Customers can browse menus at their leisure, customising orders exactly to their preferences
• Reduced Wait Times: Orders go directly to the kitchen, eliminating delays in the ordering process
• Contactless Experience: For those who prefer minimal interaction, the system offers a completely contactless journey

For Your Staff

In today's challenging staffing environment, making the most of your team's time is critical:

• Focus on Hospitality: Free from constant order-taking, staff can focus on creating memorable guest experiences
• Reduced Pressure: With orders flowing directly to production areas, staff experience less stress during peak periods
• Fewer Errors: Digital ordering eliminates miscommunication between customers, servers, and kitchen staff
• More Effective Floor Time: Staff can cover more tables and focus on enhancing customer satisfaction

For Your Bottom Line

The integration delivers measurable financial benefits:

• 15-30% Higher Average Order Value: Digital prompts and intelligent upselling drive increased spend per customer
• Accelerated Table Turnover: Simplified ordering and payment processes reduce dining times without rushing customers
• Optimised Labour Costs: Accomplish more with fewer staff members during busy periods
• Data-Driven Decision Making: Gain insights into ordering patterns, popular items, and peak periods
  
  

Key Integration Benefits

• Fully Synced Menus - No double data entry. Grayza pulls and syncs your POS menu instantly.
• Zero Upfront Cost - No setup fees. No lock-in contracts. Just a 2% transaction fee, which is less than a third of Uber Eats fees.
• Real-Time Inventory Updates - Items sell out? Grayza instantly reflects this in the customer menu.
• Customer Satisfaction & Repeat Orders - Customers know their order is placed. If anything goes wrong, they're notified automatically.

Simplify the in-venue order and pay experience with intuitive touch-screen kiosks.

Technical Excellence Behind the Scenes

While other POS systems struggle with the extra data load, Triniteq's PowerEPOS was built to handle this integration effortlessly. The PowerEPOS and Grayza integration stands out for its technical sophistication:

• Eliminate Order Entry Errors: Orders flow directly from Grayza into POS and automatically route to kitchen printers, eliminating manual re-entry
• Real-Time Inventory Management: Stock levels are synchronised across both platforms, preventing the sale of unavailable items
• Single-Point Menu Management: Update your menu once in PowerEPOS and watch changes automatically synchronise to Grayza
• Comprehensive Financial Visibility: Access consolidated sales data from all ordering channels through PowerEPOS Sales Analyst
  
  

Real Results from Real Venues

Venues across Australia are already experiencing the benefits of this integration. Restaurant owners report not only increased revenue but also improved customer satisfaction scores as guests appreciate the convenience and control that comes with self-service ordering.

Café managers note that during morning rushes, they've been able to process up to 40% more orders with the same staff, dramatically improving throughput during critical revenue periods. Bars have seen notable increases in per-patron spend as digital ordering removes the social friction that sometimes limits ordering.

Taking the Next Step

With customers increasingly expecting digital ordering options and venues facing ongoing staffing challenges, our PowerEPOS and Grayza integration offers a timely solution that addresses multiple business challenges simultaneously.

Whether you're looking to enhance customer experience, optimise operations, or boost profitability, this integration delivers measurable benefits with minimal implementation complexity.

In today's challenging hospitality environment, taking back control of your operations isn't just about survival, it's about creating a foundation for sustainable growth. Triniteq's  PowerEPOS and Grayza integration gives you the tools to do exactly that.

Ready to see how the PowerEPOS and Grayza integration can transform your venue?

Contact Triniteq today to schedule a demonstration and take the first step toward a more efficient, profitable, and customer-centric operation.